Great Company - all the people here are friendly and approachable and a very fair price. Would definitely recommend!
George Banner
Success Story.
My upstairs toilet has been giving me trouble for years with intermittent blocking and sluggishness. Despite visits from various drainage “experts” in the past the problem has persisted. However, your team expertly dismantled the whole unit and was able to identify the problem immediately and make the necessary repairs. They were professional, efficient and tidy in their work carried out at a reasonable and fair price.
Victor Thompson
Richard called to confirm the time of arrival and arrived on time. Very professional and tidy. Richard did a great job explaining what he was doing as he was working. Richard also showed me the cleared drains with the camera. Tested drains as well before leaving so all water running perfectly. Would highly recommend Richard and Drain Doctor.
Carmel Biddle
I have had a leaking toilet for some time now & I was waiting 4 weeks for a recommended family friend to pop over. So I gave up with that & contacted Drain Doctor. I had a call back the same day & an engineer booked in the following day (TeeJay). He was on time & he stayed until the job was done & did not rush anything. He was a fantastic member of staff & I am very happy with the quality of work carried out.
Ross Folley
Contacted on Wednesday re shower not working - Plumber arrived within 1.5 hours of first contact, new shower ordered & fully fitted on Friday early morning. Cannot thank you enough for speedy response & great service!
Paul Mabbett
Great company the engineer was very prompt polite and sorted the problem with my drain quickly. I was happy with the work and the price I paid considering the work involved I thought was fair.
Gary Mayo
Excellent team, really easy to deal with. Extremely quick response. Couldn't recommend the Drain Doctor team highly enough. They are definitely the go-to business for all your plumbing requirements.
Mat Nation
Turned up when they said they would, fixed the problem, cleared up. Great service really helpful engineer.
Chris Lawson
Your man arrived dead on time. He had some problems with his equipment but cleared the drain with good humour. From my initial call to the completion of the job both Sacha and Mr Williams couldn’t have been more helpful - and all done with a great sense of humour. Thank you!
Mary Davenport
Same day service is good, but within a couple of hours is brilliant. I tried all the normal remedies, but nothing worked. Your guy sorted it in no time at all. Very professional indeed. Will not hesitate to recommend. Thank you again.
Dennis Jarmey
The appointment was incredibly easy to arrange, they were able to fit me in far quicker than I anticipated and the service was professional and clearly explained to me. Would recommend.
P Mulvana
We've had other people out to clear the exact same drain before and they couldn't fix it, said they needed other tools and we'd bear some of the cost. Lee fixed it with a vacuum cleaner!!! Super job, friendly guy, will definitely be calling again when we need to. Hopefully not too soon though.
Andy Joel
Needed help urgently as my business had just opened back up, my sewers were backing up, the drain doctor lads worked there magic and within a couple of hours from my telephone call, everything was back to normal. Fantastic service!
Joanne
Five-star service! I recently had some recessed manhole covers fitted in my garden, patio and driveway. Drain Doctor NW were prompt in their response to my enquiry and I was delighted with the service provided by their employee Phil Cox. Phil came to my house and was friendly and professional, and completed the job to the highest of standards. He was great to deal with and I would highly recommend Phil and DraindoctorNW to anyone. I cannot thank you enough for your excellent work Phil. 10/10 service. Will be using you again in the future! Top class.
Michael F
Phoned this company in the morning and they arrived within the hour. The technician was very professional, polite & friendly. Managed to sort the issue and informed us what he was doing along the way. The agreed price was good too. Would recommend.
Hilary Banks
Very straight forward service throughout, from initial contact for a site quotation to arrival in less than 2 hours. Professional, courteous and friendly. Great service and good value for money, Would recommend.
Harry
Great service, technician arrived within the hour. Cleared my block drain. Highly recommended. Staff on the telephone were very professional.
Helen Ridings
We used this company yesterday for a pretty serious outdoor drain issue. Peter came out, gave us a quote and scheduled the work three days later. Work was great, very clean and quick considering. The price was very competitive. Wouldn’t hesitate to use again or recommend!
Nikola
Came out quickly after the phonecall, and sorted an outdoor drainage problem efficiently, both technicians were friendly and knew their stuff. Even called Northumbrian water on my behalf to sort out another issue they discovered. Top marks, cheaper than I thought it would be too!!
Nichen Fauster
Excellent service. Would highly recommend I called Drain Doctor for a blocked drain on a Sunday that was overflowing sewage onto the drive, they came out the same day at no extra cost, called me when they were on their way, the man that arrived was very polite explained everything to me and gave me a very reasonable cost to clear the blockage before they started work and even cleared up the mess and cleaned the drive down. Thank you I could not fault the service I received.
Samantha F